FAQs About Product

To learn more about E-Bike & E-Scooter, please browse our FAQs.

How long will it take to receive my order?

We offer free shipping to US from local warehouses with processing times ranging from 3-5 business days and delivery times varying from 5-20 business days. Some products may have longer processing times.

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Do I need to assemble the e-bike/e-scooter when it arrives?​

No. All our e-bikes and e-scooters come ​85%–95% pre-assembled​ for easy setup. The remaining assembly only takes ​5–20 minutes​ to complete.

How long will it take to receive my refund?

The processing time for the refunds is 1-2 business days after receiving the returned items.

What if I encounter issues with my product?

We’ve got you covered with:​

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