Shipping policy
*Please choose and purchase according to local laws and policies.
Addresses To Which We Ship
United States: We offer free shipping to the 48 contiguous states. Unfortunately, we are unable to ship to Hawaii, Puerto Rico, Alaska, or other U.S. territories at this time. Additionally, we do not ship to P.O. boxes, APO, or military addresses.
Please Note: All of our products include taxes, meaning no additional taxes will be applied when purchasing from our U.S. official online stores ( us.gleeride.com ).
Where can GleeRide deliver the package to?
|
ZONE |
SHIPPING AREA |
PROCESSING TIME |
DELIVERY TIME |
SHIPPING FEE |
|
US Warehouse |
All US cities, not include affiliated islands, military management zones, Alaska, Hawaii and Puerto Rico. | 3-5 Business Days | 5-7 Business Days |
E-bike & E-scooter: Free Accessories: Free |
| HK warehouse | All US cities, not include affiliated islands, military management zones, Alaska, Hawaii and Puerto Rico. | 3-5 Business Days | 15-20 Business Days |
E-bike & E-scooter: Free Accessories: Free |
Delivery time: Total Delivery Time = Processing Time + Shipping Time.
Processing Time:
Before shipping your order, usually we need 3-5 business days to prepare your products, depending on stock availability.
Shipping Time:
Generally, it will take 5-7 business days (US warehouse), 15-20 business days (HK warehouse) for your orders to reach you, some distance area might take even longer.
Our system will send you notification emails once your parcel is stated to be shipped out, please wait patiently. We appreciate your kind understanding. Please pray with us for the world to get through this tragedy sooner safely.
Notice:
1. For pre-orders/backorders, please refer to the shipping date on the product page.Thank you!
2. If your order does not comply with the delivery rules, we will notify you of the reason and cancel all orders. Thank you for your understanding.
If you have any after-sales questions, please contact: support@gleeride.com. Remember to attach your order number (for example #USGR10001) in the email to get better support. Our after-sales team will get in touch with you in 24 hours on business days.
Team Gleeride